Support — Sarah Killed Me!
Sarah Killed Me! is published by Denella Ltd. For any question, problem, or feedback, email contactus@denellapublishing.com — a human reads every message.
Reporting a problem
If something goes wrong, please tell us:
- your phone or tablet model,
- what you were doing when it happened,
- the app version — shown in small print at the bottom of the home screen (the case desk).
If the app ever closes unexpectedly, simply open it again — it will quietly send us an anonymous report of what went wrong, and it can repair itself if the problem repeats. No action needed from you.
Common questions
- I accused the wrong Sarah in Today’s Case. That’s the rule of the daily: one accusation, no second chances. A fresh case opens at midnight UTC.
- My leaderboard name is taken. Each display name can play each day’s case once, worldwide. Pick another name, or come back tomorrow.
- How do I remove my name from the leaderboard? Email us the display name and we’ll delete its entries — see the privacy policy for details.
- Does the app need internet? Only for the ranked daily leaderboard. The Case Ladder and unranked daily play work offline.
Privacy
What the app does and doesn’t collect is described in the privacy policy.