Privacy Policy

This notice explains how Denella Publishing (“we”, “us”, “our”) handles your personal data when you visit this website or interact with our brands. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller responsible for your personal data is:

Denella Publishing
Email: denellaltd@gmail.com

If you have any questions about how we use your personal data, please contact us at the email address above.

2. What Personal Data We Collect

Depending on how you interact with this website, we may collect the following types of personal data:

  • Contact form submissions: your name, email address, and the content of your message.
  • Email newsletter sign-ups: your name (if provided) and email address.
  • Website usage data: IP address, browser type, pages visited, time on site, and referral source — collected automatically via cookies and analytics tools (see Section 6).

We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

3. How We Use Your Data

We use your personal data for the following purposes:

PurposeLegal Basis (UK GDPR)
Responding to enquiries submitted via our contact formLegitimate interests (Art. 6(1)(f)) — responding to your request
Sending you our email newsletter and publishing updatesConsent (Art. 6(1)(a)) — you have opted in
Analysing website traffic to improve our site and contentLegitimate interests (Art. 6(1)(f)) — improving our services
Complying with legal obligationsLegal obligation (Art. 6(1)(c))

4. How Long We Keep Your Data

  • Contact form enquiries: retained for up to 2 years, or until the matter is resolved.
  • Newsletter subscribers: retained for as long as you remain subscribed. You may unsubscribe at any time using the link in any newsletter email.
  • Analytics data: retained in aggregated, anonymised form; raw data typically retained for up to 26 months, depending on the analytics platform used.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who help us operate this website and communicate with you, such as:

  • Email marketing platforms (e.g. Mailchimp or similar) for newsletter delivery.
  • Website hosting and analytics providers (e.g. Google Analytics).

All third-party processors are required to handle your data securely and in accordance with applicable data protection law. Where providers are based outside the UK, we ensure appropriate safeguards are in place (such as UK adequacy decisions or Standard Contractual Clauses).

6. Cookies

This website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience. Cookies we may use include:

  • Essential cookies: necessary for the website to function properly.
  • Analytics cookies: used to collect anonymous data about how visitors interact with the site (e.g. via Google Analytics). These cookies do not identify you personally.

When you first visit the site, you will be asked to consent to non-essential cookies. You can withdraw your consent or change your cookie preferences at any time via your browser settings. Note that disabling certain cookies may affect the functionality of the website.

For more information about managing cookies, visit allaboutcookies.org.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — you can request a copy of the data we hold about you.
  • Right to rectification — you can ask us to correct inaccurate or incomplete data.
  • Right to erasure — you can ask us to delete your data in certain circumstances.
  • Right to restrict processing — you can ask us to limit how we use your data.
  • Right to data portability — you can request your data in a structured, machine-readable format.
  • Right to object — you can object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at denellaltd@gmail.com. We will respond within one month.

8. Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the chance to address your concerns before you approach the ICO, so please contact us first.

9. Changes to This Notice

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. Please check back periodically.

10. Contact Us

For any questions, concerns, or requests relating to this privacy notice or your personal data, please contact us at:
denellaltd@gmail.com